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Rachel Wiebe, RD, CPHQ User Experience Analyst, Joint Legacy Viewer Team Office of Technology and Information Strategy, Veterans Health Administration

For the past several years Rachel has served as a Program Analyst on the Veterans Health Administration Joint Legacy Viewer (JLV) team with a focus on user experience in the joint development of JLV and expansion of JLV use enterprise wide in VA. In previous roles she coordinated the Patient and System-Facing Health Management Platform teams as part of the VA Secretary’s Health Informatics Initiative and supported the Patient Centered Medical Home initiative as an analyst in the Medical Informatics Office in Patient Care Services. Rachel’s interest in health informatics began during her Dietetic Internship at Portland VAMC where VA’s proactive approaches in clinical computing and a project she led to develop a registry of patient education opportunities at the medical center in DHCP/VistA influenced her decision to begin her VA career as a clinical Registered Dietitian at Portland in 1995. Her VA career path took a formal step into informatics when she became the first telemedicine coordinator at VA Puget Sound leading telemedicine program development for VA sites in Washington, Idaho and Alaska. After a decade-long stint away from informatics working in quality and patient safety at VISN and facility leadership levels and achieving Certified Professional in Healthcare Quality certification, Rachel returned home to health informatics with renewed passion to apply informatics in improving health systems and outcomes and patient and clinician user experience. Rachel is a member of the Human Factors Engineering Newsletter Editorial Board and is based at the American Lake Division of VA Puget Sound Health Care System in Tacoma, WA.

Rachel resides in Olympia, WA with her son, Seger, age 13. She is a graduate of Oregon State University and Oregon Health and Sciences University and enjoys cheering on the Beavers and Seahawks football. In her spare time, she loves cooking (and sharing recipes) and can be found on a snowboard from November-May. When the snow is gone she is kayaking, hiking, backpacking, fishing and camping around the Northwest.