EMR Training

Training clinicians to effectively utilize all the features of a state of the art EMR is difficult. Various methods have been tried including: classroom sessions, computer-based training modules, one-on-one training etc. To date there is no clear cut best solution to this problem. The following snipet, is an example of how one organization addressed this problem:

"We have one RN FTE dedicated to training all staff including the MD's for all of our clinical applications. She also makes changes in the software templates. The training time varies depending on the workflow of the end user. We have a one hour one on one training class for the MD to give overview of software. When the MD goes "live", the clinical applications educator works along side of the MD while documenting the patient information into the system for 1-3 days depending on the comfort level of the MD to go "solo". The MD's like to learn the application in a "live" enviroment with the educator at their side!! We also train a "super-user" clinician for each department/ pod. Our practice has about 300 employees and 27 Cardiologist.