EpicCare

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Introduction

The EpicCare Ambulatory Electronic Medical Record (EMR) "combines chart review, order management, and documentation in a fast system that can learn your preferences while you work [1]. It organizes patient information, suggests actions, and guides coordinated care across physical care settings. EpicCare's embedded analytics and population management infrastructure support the transition to value-based care models." [1]

History

In 1992, Epic released the first windows-based Electronic Medical Record named EpicCare. "An industry first, the application quickly found acceptance among healthcare organizations and would go on to receive high marks from independent raters. EpicCare helped the company to complete its suite of ambulatory practice management software."[4]

Design Highlights

Physician personalization can be done on the fly - with minimal training. [1]

"Smart Software" features learn your preferences and suggest corrections. [1]

Intuitive filtering tools simplify longitudinal chart review. [1]

Navigators bundle related functions into common workflows. [1]

NoteWriter quickly captures discrete observations [1]

Patient-entered data flows directly from MyChart to the EpicCare chart. [1]

Speech recognition captures narrative notes. [1]

Fast system response times for many concurrent users. [1]

Decision support - clinical and financial - links to suggested action. [1]

In Basket automates results review and communication. [1]

Telemedicine options create cost-savings and patient engagement opportunities for accountable care. [1]

Dashboards aggregate quality/outcome metrics alongside productivity and financial metrics. [1]


Industry Adoption

Per the Epic website "EpicCare is highly rated by clinical and technical staff alike, leading to deeper adoption and enabling realization of benefits. As of April 2013, 100% of HIMSS Analytics Stage 7 ambulatory practices use EpicCare." [6]

According to Epic, 70% of Stage 7 U.S. Hospitals, 75% of children's hospitals, and 89% of Stage 7 Clinics use EpicCare. Some users of EpicCare are listed below [6]:

Altru Health System January 26, 2015, 1 hospital | 21 clinics

Kaiser-Permanente January 22, 2015, 350 clinics

MultiCare Health System January 14, 2015, 2 hospitals | 100+ clinics

Rockford Health System December 23, 2014, 11 clinics

Lancaster General Health December 19, 2014, 67 clinics


"As of December 2013, Epic customers held more HIMSS Davies awards than any other vendor's clients. They've were also recognized by the Joint Commission/National Quality Forum and CHIME for their use of Epic in initiatives to improve patient care. Epic customers collaborate online and in person - sharing strategies and building on the successes of their peers." [6]

"Epic was named the #1 Overall Software Suite for 2013 by KLAS* and we consistently earn high ratings for customer satisfaction, response times, and promises kept." [6]

Patient Healthcare Record Interfaces

Millions of patients access their records via MyChart – literally the same chart used by their doctors. Patients can schedule appointments, get test results and print growth charts. Epic's freestanding personal health record, Lucy, completes the circle, with an interoperable health diary that can plug into MyChart – or disconnect from it and inform care wherever the patient receives it. [6]


Specialties

Core Specialty Support [2]

EpicCare is designed to accommodate physician specialists, therapists and other specialized care providers – in addition to Primary Care. Specialized clinicians comprise approximately half of EpicCare's total users, including caregivers in specialized environments such as schools, foster care, and other social service venues. Epic makes it easier for these users to get up and running with pre-configured Specialty Starter Content. These workflows, templates, order sets, and other tools are the same configurations that are working in live use at Epic client sites – from large group facilities to small practices. Most can be used as-is or tweaked to a specific workflow need. Specialties using EpicCare include:

Allergy - Immunology Bariatric Surgery Cardiology Cardiothoracic Surgery Dermatology Endocrinology ENT Family Medicine Gastroenterology Gerontology General Surgery Genetics Gynecology Infectious Disease Internal Medicine Mental Health Nephrology Neurology Neurosurgery Obstetrics Occupational Therapy Oncology Ophthalmology Orthopaedics PM&R Physical Therapy Plastic Surgery Podiatry General Pediatrics Psychiatry Pulmonology Radiation Oncology Respiratory Therapy Rheumatology Sleep Lab SLP Sports Medicine Substance Abuse Transplant Urgent Care Urology Vascular Surgery

Meaningful Use Certification

Epic EHRs has earned certification in hospital and provider domains for ONC 2014 criteria. Details can be found here: http://www.epic.com/docs/MUCertification.pdfMeaningful Use Details

Pros of Epic

The best combination of usability and features. [5]

The best fully integrated system. Epic encompasses not only clinical information, but also registration, patient scheduling and billing.[5]

Widely used, practice-proven system. Over 68% of HIMSS Stage 7 Hospitals Use EpicCare - HIMSS Analytics [5]

Cons of Epic

Difficult to adapt to individual needs.[5]

Takes long time for orders and data entry.[5]

Rigid template (output seems designed by nonclinicians and is difficult to change).[5]

No cross-system connectivity.[5]

Plenty of bugs and issues with the source code[5]

References

  1. 1.00 1.01 1.02 1.03 1.04 1.05 1.06 1.07 1.08 1.09 1.10 1.11 1.12 1.13 Epic Systems - Ambulatory Care https://www.epic.com/software-ambulatory.php
  1. Epic Systems Corporation https://www.epic.com/software-specialties.php
  2. Epic Systems Corporation http://www.epic.com/docs/MUCertification.pdf
  3. Funding Universe http://www.fundinguniverse.com/company-histories/epic-systems-corporation-history/
  4. EPIC Electronic Health Records Overview, Robert Oden, 8 November 2013, https://prezi.com/ycolt0bx80a0/epic-electronic-health-records-overview/
  5. Epic Systems Corporation https://www.epic.com/