Toward successful migration to computerized physician order entry for chemotherapy
This is a review for J. Jeon, MASc, S. Taneva, PhD, V. Kukreti, MD, P. Trbovich, PhD, A.C. Easty, PhD, P.G. Rossos, MD MBA, and J.A. Cafazzo, PhD's Toward successful migration to computerized physician order entry for chemotherapy .
One of the most important aspects of a Computerized Physician Order Entry (CPOE) system being successfully adopted is they system's usability. Although it is widely accepted as fact that CPOE systems help limit chemotherapy medication ordering errors, there is not much information available on the usability of these systems in the cancer care sector.
The authors first held a workshop for 30 participants from various members working in the Canadian oncology field. During the workshop, the representatives were split into two groups: those who worked in facilities that were already live with a CPOE system (current CPOE users) and those who worked in organizations without a live CPOE system (future CPOE users).
The current CPOE users came up with a prioritized list of contentions they have experienced with their CPOE systems. The future CPOE users made list of prioritized challenges they face with planning a CPOE implementation.
The authors also created 2 surveys, one to be distributed to current CPOE users (consisting of 33 questions) and one to be distributed to future CPOE users (consisting of 7 questions).
The authors abstracted five main themes of concern from the feedback of the workshop participants' implementation of their CPOE system:
1. Lack of understanding the current practices and standardization 2. System (vendor) selection & procurment issues 3. Implementation and maintenance issues 4. CPOE system usability issues 5. Other issues (including interfaces and transcription)
The survey findings showed that a good number of oncology organizations experienced issues with the following 4 items:
1. Users learning the system 2. Integration of CPOE system with typical user workflows 3. Persistence of paper-based tools 4. Physician resistance to adoption of the CPOE
Inadequate system usability proved to be a particularly large area of concern for the survey and workshop participants. However, there is not much instruction or insight available for helping oncology centers successfully select, implement and maintain a CPOE system although much effort has been made to provide such information for primary care. It is evident that more effort is needed to create guidelines for CPOE implementation for chemotherapy.
In this article, the authors wanted to shed some light on how big of a problem usability is for CPOE systems used in chemotherapy, but how little focus there has been to address the problem. With cancer research being such a huge global healthcare priority, it comes as a surprise to me. Of course, most research goes into find cures and treatments, but I think it is very important to also support clinicians working with cancer patients to do their job thoroughly CPOE systems can help those providers do just that, but if we do not find a solution that they are happy working with, it will be very difficult for them to accept and openly use.
- Toward successful migration to computerized physician order entry for chemotherapy. Curr Oncol. 2014 April; 21(2): e221–e228. doi: 10.3747/co.21.1759. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3997455/