Difference between revisions of "Vendor Selection Criteria"
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=== Demonstrate Clinical Functionality (25%) === | === Demonstrate Clinical Functionality (25%) === | ||
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* How well is the vendor able to demonstrate the clinical functionality required by [your organization]? | * How well is the vendor able to demonstrate the clinical functionality required by [your organization]? | ||
* Is the software flexible enough to meet our current needs and allow for future changes? | * Is the software flexible enough to meet our current needs and allow for future changes? | ||
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=== Acquisition and Implementation Cost (25%) === | === Acquisition and Implementation Cost (25%) === | ||
* What is the total financial investment required to acquire and fully implement the proposed solution? | * What is the total financial investment required to acquire and fully implement the proposed solution? | ||
* What is the estimated time that it will take for the investment of the vendor to pay for itself based on projected savings? | * What is the estimated time that it will take for the investment of the vendor to pay for itself based on projected savings? | ||
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=== Hardware Platform and Technical Requirements (20%) === | === Hardware Platform and Technical Requirements (20%) === | ||
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* How hard is to implement new modules within the system? | * How hard is to implement new modules within the system? | ||
* How well is the vendor able to create and maintain interfaces to our existing systems? | * How well is the vendor able to create and maintain interfaces to our existing systems? | ||
− | * How well is the vendor able to | + | * How well is the vendor able to migrate our data from actual system to the new, if it is neccesary? |
− | * Is the vendors' software created with the most adequate developing technology? | + | * Is the vendors's software created with the most adequate developing technology? Platform? Language? Databases? |
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* Will we do periodic updates, or will the vendor do this as part of the contract? How often are they released? | * Will we do periodic updates, or will the vendor do this as part of the contract? How often are they released? | ||
* Do we plan on-site or remote hosting for the system? | * Do we plan on-site or remote hosting for the system? | ||
* If we plan to utilize remote hosting, how safe, sound, and accessible are these data? | * If we plan to utilize remote hosting, how safe, sound, and accessible are these data? | ||
* Is the hardware user friendly in all departments? (i.e. nursing, pharmacy, pulmonary,..etc.) | * Is the hardware user friendly in all departments? (i.e. nursing, pharmacy, pulmonary,..etc.) | ||
− | * | + | * Will the vendor provide a mock system for testing? |
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=== Implementability (15%) === | === Implementability (15%) === | ||
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* What is the vendors track record for successfully implementing its system in similar settings? | * What is the vendors track record for successfully implementing its system in similar settings? | ||
* Do the vendors provide detailed plan for implementation, training and quality control? | * Do the vendors provide detailed plan for implementation, training and quality control? | ||
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=== Vendor Partnership and On-going viability (10%) === | === Vendor Partnership and On-going viability (10%) === | ||
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* What type of long-term relationship do we think we can expect from the vendor? | * What type of long-term relationship do we think we can expect from the vendor? | ||
* How stable is the company? | * How stable is the company? | ||
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* Does word of mouth support that the company believes in service after the sale? | * Does word of mouth support that the company believes in service after the sale? | ||
* What is the vendor's cost per year after implementation? | * What is the vendor's cost per year after implementation? | ||
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=== Future Vision (5%) === | === Future Vision (5%) === | ||
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* How does the company capture/communicate client concerns for re-engineering? i.e. Is this a learning company? | * How does the company capture/communicate client concerns for re-engineering? i.e. Is this a learning company? | ||
* What "game changers" are on the drawing board? Are these related to one of our organization's core goals? | * What "game changers" are on the drawing board? Are these related to one of our organization's core goals? | ||
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=== Extra Credit (optional) === | === Extra Credit (optional) === | ||
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* Is the vendor willing to contract to go "at risk" for any part(s) of the contract? | * Is the vendor willing to contract to go "at risk" for any part(s) of the contract? | ||
* What other services does the company offer (especially useful for rural or small hospitals or practices)? e.g. consultants to do special projects, data transmission/claims, billing | * What other services does the company offer (especially useful for rural or small hospitals or practices)? e.g. consultants to do special projects, data transmission/claims, billing | ||
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[[Category:EMR]] | [[Category:EMR]] |
Revision as of 19:05, 4 February 2009
Contents
Example Vendor Evaluation Criteria
Demonstrate Clinical Functionality (25%)
- How well is the vendor able to demonstrate the clinical functionality required by [your organization]?
- Is the software flexible enough to meet our current needs and allow for future changes?
Acquisition and Implementation Cost (25%)
- What is the total financial investment required to acquire and fully implement the proposed solution?
- What is the estimated time that it will take for the investment of the vendor to pay for itself based on projected savings?
Hardware Platform and Technical Requirements (20%)
- How well is the vendor able to meet our technical requirements ?
- How flexible is the vendor to change requirements and what are the cost?
- How hard is to implement new modules within the system?
- How well is the vendor able to create and maintain interfaces to our existing systems?
- How well is the vendor able to migrate our data from actual system to the new, if it is neccesary?
- Is the vendors's software created with the most adequate developing technology? Platform? Language? Databases?
- Will we do periodic updates, or will the vendor do this as part of the contract? How often are they released?
- Do we plan on-site or remote hosting for the system?
- If we plan to utilize remote hosting, how safe, sound, and accessible are these data?
- Is the hardware user friendly in all departments? (i.e. nursing, pharmacy, pulmonary,..etc.)
- Will the vendor provide a mock system for testing?
Implementability (15%)
- How much time, effort, and resources will be required to successfully implement?
- What is the vendors track record for successfully implementing its system in similar settings?
- Do the vendors provide detailed plan for implementation, training and quality control?
Vendor Partnership and On-going viability (10%)
- What type of long-term relationship do we think we can expect from the vendor?
- How stable is the company?
- How many new contracts have they signed in the past year?
- How many uninstall's have been done the last year?
- Does word of mouth support that the company believes in service after the sale?
- What is the vendor's cost per year after implementation?
Future Vision (5%)
- What is the vendor's five-year strategic plan?
- What percentage of revenue is being re-invested into R&D?
- How does the company capture/communicate client concerns for re-engineering? i.e. Is this a learning company?
- What "game changers" are on the drawing board? Are these related to one of our organization's core goals?
Extra Credit (optional)
- Can the company demonstrate tangible ways that use of the product can increase hospital revenue? If yes, can you validate this/these claims?
- Is the vendor willing to contract to go "at risk" for any part(s) of the contract?
- What other services does the company offer (especially useful for rural or small hospitals or practices)? e.g. consultants to do special projects, data transmission/claims, billing